BELLA'S BOUNCIES


Bounce House and Inflatable FAQs

Frequently Asked Questions

Are inflatable's safe?
Are there delivery fees or extra fees for park rentals?
How much does it cost to rent a Bounce House from Bella' Bouncies?

Is a deposit required to reserve your date?
How long may I keep the rental?
Where do you deliver?
Are you licensed?
Does the inflatable require an attendant?
How far in advance can I reserve my Bounce House or any other rental?
Do I have to do anything to prepare for Bella's Bouncies arrival?
What should I expect on the day of the event? How does the process work?
What if the weather is bad?
What do we do if the inflatable is up and it begins to rain?
Are your inflatable's made in America?
How many people can enjoy the Bounce House at a time?
Can my pet bounce too?
Are the bounce houses clean?
Are there any Cleaning Fees?
What are the rules when using a bounce house or inflatable?
What methods of payment do you accept for rental items?
What if the inflatable is damaged during my event?
Where can I have the Bounce houses setup?
How much space is required for setup and proper use of the Bounce house?
What are my responsibilities as the lessee?
What is your normal set-up and take-down times?

Are inflatable's safe?
Yes - Inflatable's are safe when certain safety and operating procedures are followed such as anchoring it down, not using it in high wind, maintaining the equipment, monitoring riders, etc. We handle the setup and we will thoroughly train you, as the attendant in charge of the ride, according to the manufactures recommended operating and safety procedures according to ASTM regulations. Safety & Operating information is also available on our web site.
Are there extra fees for park rentals?
Yes- A certificate of insurance is required when renting inflatables for park events.  We add the park as additionally insured to our certificate, for $25.  We are familiar with most parks within Orange County and we make the process easy for you. Call 407-347-4001 for more information.  Please note parks are limited to 6hr rentals.  Yes- A $8 fuel surcharge to every order, and .90 cents a mile over the first 20 miles from 32805.
 

How much does it cost to rent a Bounce House from Bella's Bouncies?
Rentals vary depending on the equipment. Please see the Bounce Gallery page. Each reservation is given personal attention and we will be as flexible as possible when working with you and your schedule.

Is a deposit required to reserve your date?
YES, we cannot formally reserve an inflatable without a deposit. We require a $50.00 deposit within 7 days of reserving your rental to confirm your reservation. This deposit is subtracted from your total balance due upon delivery. We accept deposit payments by check, cash, and credit card. IT IS STRONGLY RECCOMENDED YOU PROVIDE A DEPOSIT VIA CREDIT CARD AT THE TIME OF CALLING AS WE CAN ONLY TENNATIVELY HOLD YOUR RESERVATION FOR 7 DAYS DUE TO THE NUMBER OF OTHER PATRONS WISHING TO RESERVE DATES.
How long may I keep the rental?
All DAY! (up to 8 hours) This is, by far, the best value in Central Florida. The earliest delivery we offer is 9am and the latest pickup is 8pm. Weekday deliveries are generally on a case by case basis depending on our scheduling availability.
Where do you deliver?
Based out of Orlando, Fl, we current deliver within a 20 mile radius of our warehouse, which generally includes Avalon Park, Winter Garden Florida, Apopka Florida, Kissimmee Florida, Ocoee Florida, Belle Isle Florida, Edgewood Florida, Winter Park Florida, Maitland Florida, Lake Mary Florida, Windermere Florida, Wedgefield Florida, Clermont Florida, Montverde Florida.  An additional charge may apply for longer distances.

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Are you licensed?
Yes! We are licensed, and registered. Also, ALL rides are inspected regularly. Safety is our top priority.
Does the inflatable require an attendant?
Yes. A trained adult attendant must supervise the inflatable at All times. We will thoroughly train you or your designted attendant how to operate the inflatable safely at the time of delivery.
How far in advance can I reserve my Bounce House or any other rental?
The earlier you can make your reservation the better your chance at getting the date you want. We appreciate as much advance notice as possible, but we will always work with you even if it's a last-minute request. Please remember, your rental is not confirmed until we receive your deposit, although we will hold the date for a maximum of 7 days while you mail the rental agreement and deposit.
Do I have to do anything to prepare for Bella's Bouncies arrival?
Bella's Bounces will provide and set up all necessary equipment. The blower motor will need to be located within 100 feet of a standard electrical outlet. If you need a generator, we can rent one for an additional $50. Please make sure the area we will be setting up the bounce house has been cleared of any debris or pet droppings. The person responsible for the rental will need to provide their valid driver's license number at the time of delivery.
What should I expect on the day of the event? How does the process work?
The day of your event, we will deliver and set up the unit at a prearranged time, typically 30 minutes prior to your event start time. As part of the setup, we will discuss placement options for the unit, review the rental agreement, train you as an attendant that will oversee and have responsibility of the ride, and go over any questions regarding safety, proper use, and any other topic you wish to discuss. YOU MUST BE PRESENT in order for us to setup as we need to review important safety and operating procedures with you. If payment has not already been made or a balance is outstanding, it will be due prior to setup of the unit. We accept cash, credit card, and check.

What if the weather is bad?
If the weather is not cooperating on the day of your reservation, we will be happy to work with you to reschedule your reservation. As a safety precaution, if it is actively raining or storming we will not deliver or setup the unit. One of our representatives will contact you prior to delivering the equipment if the weather is questionable. Once the equipment arrives at the event, the deposit is not refundable under ANY circumstance. At the time of this call, if you choose not to have the equipment delivered due to weather concerns, the full deposit will be returned.
What do we do if the inflatable is up and it begins to rain?
Unplug the blower and cover it while you let the inflatable deflate. Once the rain stops, plug the blower back in and wipe down any wet surfaces to avoid slipping. The vinyl gets very slippery when wet. The kids just want to have fun they do not care if it just rained.
Are your inflatable's made in America?
We purchase Bounce Houses from a leading manufacture that uses lead free materials
How many people can enjoy the Bounce House at a time?
Standard 15x15 Bounce House - The manufacture recommends the following:

Age Maximum Occupants
3-6 9
7-11 7
12-17 5
17+ 2
Rider Height ? Minimum 30" Maximum 74"

15x19 Bounce House With Slide- The manufacture recommends the following:

Age Maximum Occupants
3-5 6
6-11 5
12-16 4
17+ 2
Rider Height ? Minimum 32" Maximum 70"

Can my pet bounce too?
NO, sorry ? Bounce Houses and sharp objects / pets DON'T mix. You're responsible for any damage resulting from failure to abide by the terms of the rental agreement(s)
Are the bounce houses clean?
Yes, we pride ourselves on having clean and sanitized equipment.
Are there any Cleaning Fees?
We expect to receive our inflatables back in a fairly clean condition. We realize that children in and out of it all day can allow grass to enter by means of their socks. We will not charge for cleaning this. However, since you will receive a list of general rules at the time of setup, any food, drink stains or not following any other listed rule of this nature will result in a minimum $50.00 clean-up fee at the time of pickup. The inflatable will be inspected before it's packed up at your location.
What are the rules when using a bounce house or inflatable?
Generally speaking, no food or drink, no shoes, no sharp objects, no visible metal zippers, no medical conditions including pregnancy, no wresting/roughhousing, no hanging on the netting, no flips, NO SILLY STRING and NO Sand. We will provide a safety sheet upon arrival and go over all the safety information with you. Additionally safety information is included on the Safety page of our web site.
What methods of payment do you accept for rental items?
Currently we accept cash, checks, money orders, Visa, Mastercard, and Discover.
A $35.00 fee for bad checks will be incurred, in addition to the rental fees and any legal fees.
What if the inflatable is damaged during my event?
If there is a defect in the inflatable, there will be no charge. Depending on the situation, if the inflatable is damaged due to a preventable circumstance.. (example: dog chewed on it, someone cut it with a knife, or sharp object on clothes, or SILLY STRING), then a repair fee will be incurred.
Where can I have the Bounce houses setup?
A Bounce house can be set up in many different places on your property. The surface must be mostly flat and relatively firm - grass, concrete, asphalt, and smooth gravel are all acceptable. We will anchor the unit either by driving stakes into the ground or by using sandbags where stakes cannot be used.

How much space is required for setup and proper use of the Bounce house?
20' x 20' is more than big enough for the standard Bounce house. The bounce house must be clear of all overhead power / utility lines and tree branches. We reserve the right to refuse setup if conditions are not safe. We take pride in our clean inflatables and insist that all animal yard waste must be removed; we can do it for an additional $40. We reserve the right to deny a rental due to unsafe and unsanitary conditions.
What are my responsibilities as the lessee?
It's important that you are on site and available when the bounce is delivered and setup. We will thoroughly train you, as the attendant in charge of the ride, according to the manufactures recommended operating and safety procedures according to ASTM regulations. Additionally, we will review our emergency procedures with this individual at the time of setup. An attendant MUST accompany the bounce house anytime the bounce house is inflated. This person is responsible for the safety of the children / riders, as well as, the care of the equipment by making sure that ALL safety rules and regulations are followed. Safety & Operating information is also available on our web site.

What is your normal set-up and take-down times?
Our normal set-up time starts at 9 am and ends at 8 pm. In some cases we can accommodate special hours so please inquire and we'll do our best to suit your needs. Set up is generally 30 minutes before the event starts.

Pickups

Please read carefully:

 

Each unit is a different pick up price. If there is no price there is no pick up on that item. It may be too heavy or require special set up.